Terms and Conditions

      Effective date: 2026/11/05

      Welcome to Navrenza. This website, https://www.navrenza.com, is operated by Shenyang Yujie Trading Co., Ltd., whose registered business address is Unit 7-23672, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang Area of ​​the China (Liaoning) Pilot Free Trade Zone. “Navrenza” is the trade name of the online store operated by this legal entity. In these Terms, “we,” “us,” and “our” refer to Shenyang Yujie Trading Co., Ltd..

      By accessing this website or placing an order, you agree to these Terms and Conditions, subject to any non-waivable consumer rights that apply to you. Please read them together with our Privacy Policy, Shipping Policy, and Return and Refund Policy.

      1. Product Information and Availability

      We aim to describe products, colors, sizes, materials, and prices accurately. Product images may appear slightly different depending on your screen. Product availability may change. If an item is unavailable after you order, we will contact you and offer an appropriate solution, including a refund where applicable.

      2. Prices, Taxes, and Promotions

      Prices are shown in USD unless otherwise stated. Applicable taxes, shipping charges, and any other mandatory charges will be displayed before an order is finalized, where required. Promotions, discounts, and free-shipping offers apply only when the stated eligibility conditions are met. We will not advertise discounts or delivery benefits that we cannot honor.

      3. Orders and Acceptance

      After you place an order, an acknowledgment email may be sent to you. An order may be subject to payment authorization and fraud checks. We may reject or cancel an order for a legitimate reason, such as product unavailability, suspected fraud, an obvious pricing error, or an inability to fulfill the order. If payment was captured for an order we cancel, we will refund the relevant amount to the original payment method.

      4. Payment

      Accepted payment methods and the payment currency are displayed at checkout. Payments are processed through our designated payment service providers, subject to their terms. See our Payment Policy.

      5. Shipping and Delivery

      Processing times, shipping destinations, shipping charges, and estimated delivery windows are explained in our Shipping Policy. Delivery estimates are not guaranteed unless we expressly state otherwise. Your mandatory legal rights are unaffected by this statement.

      6. Returns, Cancellations, and Refunds

      Please review our Return and Refund Policy for applicable eligibility criteria, return procedures, costs, and refund timing. Nothing in this policy limits rights that cannot lawfully be excluded or restricted.

      7. Acceptable Use and Intellectual Property

      You may use this site for lawful personal shopping and information purposes. You may not misuse the site, interfere with its security, submit fraudulent orders, or copy protected website content for commercial use without authorization. Product images, text, logos, and other content belong to their respective owners and are protected by applicable laws.

      8. Third-Party Services and Links

      We may use third-party providers for checkout, payment processing, delivery, analytics, and support. Third-party websites or services may have separate terms and privacy practices. We are not responsible for content on independent websites that we do not control, except as required by law.

      9. Disclaimer and Limitation of Liability

      To the fullest extent permitted by applicable law, we do not guarantee uninterrupted access to the website. We are not liable for losses arising from matters beyond our reasonable control. This section does not exclude or restrict liability or consumer remedies where doing so would be unlawful.

      10. Governing Law and Consumer Rights

      These Terms are governed by the laws of USA, except where mandatory consumer protection rules of your place of residence apply. If you have a dispute, please first contact service@navrenza.com so we can attempt to resolve it.

      11. Changes to These Terms

      We may revise these Terms from time to time. The version published on this page will indicate its effective date. Changes will not retroactively deprive customers of mandatory rights relating to completed purchases.

      12. Contact Information

      Legal operator: Shenyang Yujie Trading Co., Ltd.
      Registered address:Unit 7-23672, 7th Floor, No. 39-4 Chuangxin 2nd Road, Hunnan District, Shenyang Area of ​​the China (Liaoning) Pilot Free Trade Zone
      Email: service@navrenza.com
      Phone: +1 2063738530